Privacy & Cookies

Privacy & Cookies

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The information taken is given by you the customer at the point of ordering any given product. Information is collected wholly for the purpose of processing the customers order. The type of information we will collect about you includes Your name, address, phone number, email address, Credit/Debit card details. Information is not disclosed to a third party.

It is our policy not to contact the customer with regards to marketing material at any point in the future without the full consent of the customer, if you register for our email newsletter from time to time we will send you promotions. The personal information which we hold will be held securely in accordance with our internal security policy. We will not transfer your information outside the EEA (European Economic Area). We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening.

The information collected in this way can be used to identify you unless you modify your browser settings. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details create an account. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy you should email us.

General Data Protection Regulation (GDPR)

We are committed to respecting your privacy too. From the 25th May 2018, new European legislation under the General Data Protection Regulation (GDPR) impose certain regulations to companies regarding the processing of personal data about individuals. It provides citizens of the EU with greater controls over their personal information and data and helps ensure that information is being protected and treated securely.

We will ensure that we comply with the new GDPR Law (2018 Act) by doing the following:

  • Providing access, rectification and restriction at the customer’s request – If you ask, we will show you the information we hold for you, including the record of how and when you gave your consent for it to be used. If your details are wrong, you can correct it. The right to restrict means we will not use your information, only hold it, if you request.
  • Providing you the right to be forgotten – We will delete all the data we hold for you should you request this.

We have developed improvements to our working practices to help manager this new law and we have also put some security measures in place too. We will notify all customers and authorities in the event a breaches to our overall security.

Should changes result in GDPR, we will notify all accordingly and amend our website accordingly.

Should you have any questions regarding the new GDPR policy please contact the Data Controller responsible on – info@yanelex.com.